Deleting your data
Rainlit · rainlit.app and the Rainlit apps
You can delete anything you've put on Rainlit, whenever you like, without deleting your account. Here's how, and what happens to it. To delete your whole account and everything in it instead, go to rainlit.app/delete-account.
A message or a file
Open its menu (right-click it, or press and hold it on a phone), then Delete. It's deleted for everyone in the conversation, straight away. To take back a reaction, tap it again.
All your files, in one place
Open Your profile (your name, at the bottom left), then Your files: everything you've sent, anywhere, biggest first. Delete any of them from there.
A conversation, from now on
Press Saving on at the top of a conversation to turn saving off. New messages there are then only passed along, never kept. (What's already there stays until it's deleted.)
Your notes
Notes are messages in your conversation with yourself: delete them the same way as any message.
Your profile
In Your profile, change your display name or status any time, or press Remove by your picture. A picture you remove is deleted straight away.
Your homepage
- Open it and press Edit. Pick anything on the page, then Delete. Or, under Page, Start over clears the whole page.
- Pictures and songs you take off it are deleted within a day.
- You can delete anything in your guestbook or your "ask me anything" box, and anything you wrote in someone else's.
Your pet
Open its room (the button by your profile, or your homepage's Pet tab), and on its Pet tab press Let it go, and say you're sure. It's gone straight away, and everything about it with it. To keep it but take it off your homepage, untick It lives on your homepage too. How you've done up its room stays with your account (for a new pet, if you adopt one) until your account's deleted.
Everything else
- The call debug log: turn it off in Settings. Its notes are deleted after 7 days.
- Supporting Rainlit: stop it on the support page. Stripe keeps its own records of payments, as the law requires of it.
- A space you're in: leave it from its menu (its name, at the top).
What's kept after you delete something
- Copies made before an update of Rainlit (in case the update goes wrong) are deleted after 30 days, so anything you delete is gone from them within a month.
- Reports: if something was reported before you deleted it, the report keeps a copy for whoever handles it. Reports are deleted a year after they're dealt with.
- Space logs keep what was done in a space (like moderation), with the names as they were then, for the people who look after it.
Everything else is deleted when you delete it. The privacy policy says what Rainlit keeps, and for how long.
Questions
Email rainlit.app@gmail.com. You can also ask for a copy of what Rainlit keeps about you, or for anything to be corrected or deleted.
Open Rainlit · Delete your account · Privacy policy · Terms of service